RETURN POLICY

HOW TO RETURN A PRODUCT

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Send all returns to:

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Alka Surf Co.

R. Vista Alegre 578,

4400-613 Vila Nova de Gaia

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You have 30 days from the receipt of shipment to return any item, provided the merchandise is tagged, unworn, and in the original package.

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For questions contact us at:

alkasurfboards@gmail.com
or call +351 22 099 9390

Hours: Monday – Saturday, 10AM – 7PM 

 

SHIPPING INFO

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SURFBOARD single board 16€ Continental PT, 24€ Continental Spain

Longboards 8’0 and over contact us

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WHEN WILL MY ORDER SHIP?

Orders typically ship within 48 hours once the order has been placed. Orders ship Monday through Friday excluding Holidays.  Saturday delivery can be requested for an additional charge.  You will receive a shipping confirmation email once the order has shipped from the warehouse.

Expedited shipments must be received by no later than noon eastern standard time for overnight (next business day) and second day shipping (two-business days).

 

DO YOU SHIP TO MY COUNTRY?

We are currently shipping online orders to every continent (request the shipping price by email before order your board) .